Looking for AI gadgets for travel industry? This article will help you. After a massive pandemic shock, AI inspires entrepreneurs and software developers to innovate and restore tourism. The following examples of AI Gadgets for travel industry will give you an idea of the ongoing transformations.
Since its inception, artificial intelligence has made significant strides in a variety of industries. While discussing the ever-changing travel industry, AI is also being used to transform how it operates. In today’s article, we will tell you about it. So, continue reading.
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AI-driven Innovations for Travel Industry
- IoT – Several interconnected devices in a single room can provide a one-of-a-kind personalised service to hotel guests. Furthermore, sensors save the visitor’s preferences in a database, allowing for more personalised customer experiences and marketing campaigns.
- VR & AR – Traveling long distances has never been easier. One can use virtual reality devices to ‘go’ to a location they want to visit, and there is more. In 2017, the first VR-based booking platform was launched. AI-based personalised recommendations or price predictions for the virtual world can also be provided by such solutions.
- Blockchain – This technology can benefit the travel industry by enabling transparent payments, smart contracting, and data processing. In turn, AI algorithms greatly simplify the tracking of luggage or personal information.
Trends & Figures of AI Gadgets for Travel Industry
- In the coming years, 82% of airlines worldwide plan to experiment with business intelligence.
- Chatbot usage in branded and independent hotels is expected to increase by 42% and 64%, respectively, by 2022.
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List of the Best AI Gadgets for Travel Industry
You’ve probably come across several of these AI gadgets for travel industry but haven’t paid much attention to their true value. It’s time to take a closer look at them.
Chatbots (AI Assistants for Smart Booking)
AI-powered chatbots are one of the most important travel technology investments that every company should make. Companies can use this to provide a 24/7 communication channel for their customers, regardless of staff availability. They can help you book flights, hotels, and even rental cars.
These assistants are typically built into messengers or social media to provide more “natural-looking” service to travellers. However, current chatbots are designed and trained to precisely answer common questions. However, more advancements are on the way to increase their productivity.
Personalized Travel Recommendation
Machine learning algorithms heralded the beginning of a new era in recommendation services. They continuously monitor user activity and make personalised recommendations in response. It goes without saying that personalization is the driving force behind customer satisfaction.
Travel planning is likely to change as mobile applications that provide personalised end-to-end travel planning becomes more prevalent. These applications may include new features such as tracking passengers’ health via wearable technologies and recommending safe travel zones. For travel planning, AI can improve customer satisfaction.
Robots for Customer Services
Are you prepared to hire a customer service robot? Surprisingly or not, robotized personnel are beginning to appear in various parts of the world, and the Covid pandemic has played a significant role in this.
In the travel industry, robots are used to filter customer services, removing the need for human agents. They can outperform humans in many daily tasks, make assumptions based on massive amounts of data, and handle multiple tasks at once. According to the latest report, it is also expected to replace robots for the checking process by 2030.
AI Flight Forecasting
Anyone who has flown knows how difficult it is to find the cheapest plane ticket. But what if technology does all of the heavy liftings? Innovative apps powered by AI algorithms assist travellers in finding the best deal and providing cost predictions.
AI technology can now assist you in finding the best price at the right time while also providing a heads-up on fight prices. This feature is also available to users of some large corporations. Hopper is one such example that travellers can use to take advantage of this opportunity.
Smart Baggage Handling System
It’s time to say farewell to well-known baggage labels because airports handle millions of bags each year, and most airports are implementing AI for baggage handling systems. They can also be automated in the future with robotics and AI by intelligently handling luggage. With pilot projects, they have already implemented AI solutions in some airports.
AI algorithms will handle the task far more successfully. It is also eco-friendly. Computer vision technology can detect even the smallest bag features and send a complete bag “profile” to a database. The appropriate baggage is then identified using machine learning based on its distinct portrait.
Every online user leaves their own imprint. We share photos, share impressions, repost content, and so on. We do it all the time, and technologies are aware of it. Companies in the travel industry can gain a comprehensive understanding of what people are thinking by utilising machine learning and natural language processing (NLP).
Airlines and hotels are using sentiment analysis combined with AI to identify traveller sentiment via social media and how it relates to the journey. This technology is being used to improve travel partners’ customer experience.
AI-powered Recognition Technology System
Airports and bus stops have installed biometric recognition systems for security reasons, including those that recognise faces, voices, fingerprints, and other biometric data. Today, customers can easily check into hotels and other tourist destinations with just one scan, which requires authorization from the designated staff for a key card.
In addition to facilitating the customer experience, face recognition technology can prevent identity theft and enable businesses to confirm customers’ identities before accepting them. It also provides liveness detection and other key checks, making it a viable option for the travel industry to improve its security measures.
Since the travel industry is quite large, a lot of customer data must be gathered. To improve personalization and draw in new customers, the collected data is instead used to analyse the needs of the customer.
For instance, the airline industry can use big data technology to forecast customer flow and demand by comparing internal data, such as seat occupancy rates, with external data, such as holidays.
AI technology has steadily advanced and transformed the way we travel today. There are numerous potential applications for AI that passengers and travel companies can use to make the journey more efficient and smooth while maintaining high levels of customer satisfaction.
AI helps users find relevant information, make informed decisions, customise deals, and provide better customer experiences. Furthermore, from a business standpoint, it has the potential to increase efficiency and lower the cost of the travel industry.
We hope this article will be helpful for you. Please share it with others. If you use something else, let us know in the comments. And, feel free to ask your doubts, and queries in the comment section below. That’s all for now, stay tuned for more. Thanks for reading.
Frequently Asked Questions
1) How is AI used in the travel industry?
Travel chatbots, robots, recognition software, sentiment analysis, systems for crafting personalised recommendations, luggage handling, and flight forecasting are some of the best uses of artificial intelligence in the travel industry.
2) What are the most recent technological trends in the travel industry?
Interactive ads with augmented reality (AR) and virtual reality (VR) are revolutionising the travel industry.
3) What are the most recent technological advancements that will encourage more people to travel?
At airports, AI-powered facial recognition technology verifies a traveller’s identity, improving airport security and providing a faster alternative to paper-based processes.
4) What is the most recent innovation in the tourism industry?
In the tourism industry, NFC technology is the most advanced form of technological innovation. It can be used to provide important information to visitors and to personalise their customer journey.